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Welcome! The COOC Shop provides its services to you subject to the following notices, terms, and conditions. Please review these terms and conditions. Your use of The COOC Shop site and all purchases are bound by these rules, guidelines, policies, terms, and conditions applicable to such service.


PRIVACY
The COOC Shop respects your privacy and takes strong measures to protect your confidential personal information. All personal and billing information collected via The COOC Shop shopping cart is transmitted to The COOC Shop staff securly via High-grade Encryption (RC4 128 bit). Your information is physically secured to protect against any losses or misuse.

The COOC Shop restricts access to your confidential personal information to authorized staff members who need it to process your order. For security purposes, your credit card security code number (CSC, CVV, CV2, CVC, CCV) is not stored or retained once your payment clears and order ships.

The facilities that store your personal information are physically secured to protect against the loss, misuse or alteration of all data and information collected. The COOC Shop will never disclose, sell or rent your personal information to any third party unless required by law.

The COOC Shop staff may use your contact information to contact you to resolve any issues in relation to the order; however, The COOC Shop will not use your personal information for any unsolicited commercial marketing purposes.

RETURN POLICY
Refunds requests are granted within 30 days from which a customer's shipment is received. The COOC Shop reserves the right to deny any refund requests following this period.

Returned items must be in their original packaging, in as-new condition with the packing slip. All refunds will be refunded to the credit card or PayPal account used at the time of purchase.

PRODUCT AVAILABILITY
Product availability on our website is not guaranteed as it may be low in stock, out of stock, or on backorder. If merchandise is not available by the time your order processes, we will notify you of this via telephone or e-mail. In the event that we cannot contact you, we will place any unavailable product on backorder and will ship it separately at no additional charge or substitute backordered products with alternative items at equal or lesser value.

PRODUCT INFORMATION
All prices displayed on The COOC Shop Website are quoted in U.K. Pounds Sterling. Please note that while we have tried to accurately display the colours of products on the Web site, the actual colours you see will depend on your computer monitor.

INTERNATIONAL SHIPMENTS
Please allow sufficient time for delivery of international shipments. Ship time for international orders is 7-10 business days plus customs clearance time. All international shipments are subject to international customs clearance, which can affect transit time regardless of shipping service.

COPYRIGHT
Copyright The COOC Shop 2010-2011. This Web site and all content included on this site, such as product photos, text, graphics, logos, icons, and images are the copyrighted property of The COOC Shop. All Rights Reserved. Any commercial usages or reproduction of the content on contained on this site without the prior written permission from The COOC Shop is forbidden by law.
TRADEMARKS
The COOC Shop and other graphics, logos, and service names in relation to The COOC Shop are trademarks of The COOC Shop. The trademarks of The COOC Shop may not be used in connection with any product or service that is not of The COOC Shop, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits The COOC Shop. All other trademarks not owned by The COOC Shop that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by The COOC Shop.

DISCLAIMER
THIS SITE IS PROVIDED BY THE COOC SHOP ON AN "AS IS" BASIS. THE COOC SHOP SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

The COOC Shop reserves the right to make changes to the site, these disclaimers, and the terms and conditions at any time.
Last Updated: 11 Jan 2015 13:14:30 PST home  |  about  |  terms  |  contact
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